Applying the 123 rule in my previous post, let’s look at a workplace example:

You’ve been berated (again) for a minor mistake in front of some colleagues who are also your superiors. It has happened before and you’re growing paranoid about your performance. You say:

1. I was really shocked by your reaction when you saw the error I made in my report on Tuesday.
2. Yelling at me in front of Pete and Julie was so embarrassing. It was a minor mistake that was easily fixed.
3. This has happened before and it’s not appropriate. I am concerned that I won’t be trusted to continue doing reconciliations and may lose my chance of promotion in September.

Boss responds: Oh, come on. You know the figures need to be spot on. I don’t have time for this. I’ve been in back to back meetings all day and shouldn’t have to check your work too. Just get over it and get it done.

Your reply: I know we need to be accurate and that you’re really busy. We’ve all been under some pressure. But I felt very uncomfortable being yelled at for a typo. It’s unnecessary. And I am worried that Pete and Julie will start delegating my work or not put me forward for the new role. Can we please talk about this once the reports are finished and you have some time?

The Boss can hardly decline! (If s/he does, a conversation may not resolve the issue anyway & you may need to take it further, such as consulting with HR)