Deadlocks can happen in negotiations. If you reach an impasse in your mediation, not all is lost. There are things we can try, together: Reframe options - from negative to positive Challenge the parties on their positions and reality test options Encourage parties to...

There is often an imbalance in power in relationships, which tends to manifest more strongly during the conflict. Power can arise for various reasons - authority, information/skills/experience, money, age, behaviourally or psychologically - and naturally feeds into...

Difficult conversations are confronting. No one enjoys them. But they're a part of life - within households, at work, in business and in our communities. Sometimes a person won't engage or remain steadfast in their position, which can make the problem worse and/or...