From Yahoo Life!: You and your partner consider yourselves pretty good communicators, but let’s face it—occasionally you both lose your tempers and sometimes, you wish you could have a professional mediator in the room with you. The new book Ask For More: Ten Questions to Negotiate Anything by mediation expert Alexandra Carter is the next best thing.

Mediators often ask, ‘tell me more about this/that…‘. It really does get people to say more because it’s an invitation to expand on how they’re feeling about a situation, which helps a great deal with shared understanding.

Click here to read: Two Magic Words That Defuse Any Argument, According to a Mediation Expert