What Strategies are Best to Resolve Conflict in the Workplace?
Spending day after day with other people at work, it is inevitable that differences of opinion will arise. Sometimes more substantial levels of conflict can develop. Workplace conflict can occur...
What Does a Business Mediator Do?
Running a business involves multiple interactions with other individuals and organisations. Like any relationship, business relationships can sometimes be tricky to navigate. Problems will arise...
How Do You Resolve A Workplace Dispute?
We spend a lot of our valuable time at work. When it is going well, we are productive and feel motivated. But when there is conflict in the workplace, we can feel stressed and unsure about what...
Workplace disputes
Workplace disputes are commonplace, but we've noticed an increase in these matters recently. Even while many of us are working from home, these challenges can remain. Internal processes often...
Useful Links: How to Resolve Disputes Without Going to Court
From: Musttech News - Did you know that some court cases can lead to toxic and stressful scenarios? You can try and resolve issues beforehand. If you want to learn about dispute resolution and...
Compromise and Collaboration – What’s the difference?
Have you ever thought about this? I've been doing a LOT of reading during the lockdown and it occurred to me that mediators (including me!) use the word *compromise* a great deal. But there is a...
Returning to Mediation
We've been getting a few calls from past clients, upset and unsure about what to do because their circumstances have changed. Life is dynamic. Things change over time and sometimes adjustments...
The Benefits: Adaptive Mediation
In lockdown here. Lots of matters are moving online or by phone (yes, mediation can be done on the phone in the right circumstances!) Wanted to provide a little reminder about why mediation is...
The Silent Treatment
I talk a lot about being quiet so you can listen and really hear what's being said, but what do you do when someone you are in conflict with won't engage or respond to your concerns? The cold...
Emerging Mediator of the Year (NSW)
I was delighted to recently receive notice of winning an Australian Enterprise Award 2021 for 'Emerging Mediator of the Year (NSW). It's nice when hard work in small business is recognised. Click...
Finding the Way with Mediation
Most people know that in order to find the sweet spot in negotiations, compromise is necessary, for all concerned. But what do you do if you've compromised as far as you can and it's still not...
Shareholder Disuptes
Shareholder disputes are common, even in small businesses. They can involve simple and complex issues, and often include problems around expectations. Like any close relationship, mediation can...
Lawyers and Mediators
Which one do you need? There are lawyers and mediators, and some are both. But mediators are not always lawyers and lawyers are not always trained as mediators. How do you choose what you need...
Keys to Breaking an Impasse
Deadlocks can happen in negotiations. If you reach an impasse in your mediation, not all is lost. There are things we can try, together: Reframe options - from negative to positive Challenge the...
Power Imbalance in Negotiations
There is often an imbalance in power in relationships, which tends to manifest more strongly during the conflict. Power can arise for various reasons - authority, information/skills/experience,...
Estate Disputes: What you can do to avoid litigation
People make provisions in their Will for all kinds of reasons. Sometimes family members disagree or feel the Will maker got it wrong. Some common causes include: Blended families People marrying...
Difficult Conversations
Difficult conversations are confronting. No one enjoys them. But they're a part of life - within households, at work, in business and in our communities. Sometimes a person won't engage or remain...
Difficult Conversations at Work
Applying the 123 rule in my previous post, let's look at a workplace example: You've been berated (again) for a minor mistake in front of some colleagues who are also your superiors. It has...
What About Issues in Families?
So, next up is an example of how to use the 123 method for a common issue in a close family. Your parents are causing problems between you and your partner around the routine and discipline of...
Conflict Between Neighbours
The next 123 example deals with conflict between neighbours. Your neighbour has a bird aviary which seems to attract vermon. Rats and cockroaches have been coming into your yard for months, and...
Family Conflicts
This post is not about separation/divorce or family violence. It's about more regular, frequently encountered issues that arise within family units. There are many, many sources of conflict...