Category: The Mediation Process
Let’s Talk About Apology
Apology plays a huge role in dispute resolution. They work because they have transformative power - to bring peace, revive trust & commitment...
It’s been an online world for some time …
Remote mediation - by phone or online - has been growing in popularity for some time. This has, for the most part, accommodated participants in...
Dispute resolution by phone, anyone?
Many people are not adept with online meeting technology or have limited access to it. Others simply won't try it or simply find it too difficult...
Lawyers in Mediation
When proceedings have commenced, parties will usually have lawyers attend mediation with them. There can be challenges when lawyers are present,...
Online Dispute Resolution
No matter your views about the current global pandemic, it's good to know that mediation services can still be made available to those in need....
High conflict positional negotiations
We can help you turn positional arguments into options for discussion so that agreement can be reached. Interestingly, despite the high level of...
Interests and Positions
Mediators (me included) repeatedly talk about how mediation is interest-based and not positional. But what happens in high conflict situations or...
Neighbours – What can you do to resolve a dispute?
Problems with neighbours? Noise, rubbish, fences & retaining walls, boundaries, animals/pests, overhanging vegetation, access and common...
Estate Disputes
The death of a loved one is a very difficult time and siblings can often have very different views around provisions in a will for asset...
High Conflict
Conflict is a good thing... WHAT?!?!? It really is, unless our perceptions and reactions get the better of us. Fear is usually at the root of...
Workplace Conflict and Abrasive Behaviour
Many of us have had issues at work which cause distress and disruption or impact productivity and performance. Abrasive behaviour is generally a...
Mediation: Gentle on people, firm on interests
Mediation focusses on interests and needs, not 'positions' or legal rights and obligations. Positions tend to clash, but there is almost always...